FAQs
What is Sworneri strap made of?
Each Sworneri strap is made of vulcanized rubber. Vulcanized rubber is a material that undergoes a chemical process known as vulcanization. This process involves mixing natural rubber with additives such as sulfur and other curatives. Vulcanization makes rubber much stronger, more flexible, and more resistant to heat and other environmental conditions. Vulcanized rubber makes both soft and hard objects, ranging from rubber bands to bowling balls. In fact, almost any rubber object consists of vulcanized rubber. Vulcanized rubber is stronger than non-vulcanized rubber because its bonds are made of cross-links at an atomic level. This allows vulcanized rubber to stand up to more stress and damage. Vulcanized rubber is also more rigid than non-vulcanized rubber, so it is more stretch-resistant in the first place. However, vulcanized rubber has the same elasticity level as non-vulcanized rubber.
How quickly are orders processed?
Excepts the pre order items, all orders are guaranteed to ship within 48 business hours. However, if you placed your order over the weekend, it will be shipped next business day. Once your order ships, you will receive an automated tracking email from us within next 48hours (2 more business days will be expected). If it’s been more than 48 hours and you haven’t received tracking, please feel free to contact us here .
Shipping Destination
We ship worldwide. If you find that your location is not on our shipping list at checkout, please contact us here for further assistance.
When can I expect to receive my order?
Shipping time depends on your destination:
U.S.:
5 – 7 business days
EU countries:
10 – 12 business days
Asian countries:
5 – 7 business days
Canada:
10 – 12 business days
Australia & New Zealand:
10 – 12 business days
Middle east countries:
10 – 12 business days
Latin American countries & Russian:
at least 14 days
Hong Kong:
within 3 business days
Other Charges and Custom Matters
Customers are liable to all the customs, taxes and tariffs that may incurred. Furthermore, customers shall be fully responsible for assuring that the product can be lawfully imported to the destination(s). When purchasing from Crafter Blue, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it may cause delays beyond the estimated delivery. Crafter Blue shall not be responsible any failure in passing the customs inspections nor do we take responsibility for items taking extended time processed by the customs.
Return Policy
Correct details and a valid shipping address are required when you are making purchase. Customers are responsible for the cost of the lost mail. No refund or reshipment will be given, if they have input incorrect information.
If you are not satisfied with our products, we do accept returns for any product in unused condition (Note 1) within 7 days of customer’s receipt of goods. All refunds are subject to a deduction of $20.00 and the original shipping charges incurred (Note 2). For returns, the customers are responsible for the following issues:
Product returns are the responsibility of the customer. Please ensure that returned goods are packed in original package and handled carefully.
Customers are responsible for shipping charges of product returns. Traceable shipping method is highly recommended.
Once we receive the return products, refunds will be processed using the same method as the original payment method.
Note 1: The product has NOT been mounted, worn, bent, altered, stained or damaged.
Note 2: Full refund (including original fee and waving return fee) will be processed for items proved to be defective ONLY.
How to return an item?
How to return an item?
Please email your request from swornerilee@gmail.com . In your email, please let us know your service code printed at the back of the international warranty card. You must return the item within 7 days of customer’s receipt of goods.
Warranty
Sworneri warrants products that are defective in material within 12 months upon purchase. Sworneri shall not be liable to any incidental or consequential damages resulting from daily use. If manufacturer defects are found within 7 days of customer’s receipt of goods, full refund will be arranged.
Note 3: No warranty will be applied on any gift purchase or private seller. Unless the purchaser can provide a valid order number & a photo of the warranty card (both information are required)
OPERATION HOURS
Mon-Fri: 09:00-18:00hrs (GMT+8:00)
Sat-Sun & public holiday: Off
All emails will be replied within 2 business days.

Originated in Hong Kong
Pass on the craftsmanship spirit and quality, create aesthetic charm on your wrist.
Since its establishment in Hong Kong, China in 2004, Sworneri has been deeply engaged in the field of wearable products. With over 20 years of professional accumulation, it has become an industry benchmark for watch strap design and manufacturing worldwide. We are not only a manufacturing enterprise with its own production facilities, but also a synonym in the hearts of watch enthusiasts for "quality and value both achieved".

20 years of accumulation
A Journey of 20 Years: Artistic Touches on Wrist from Hong Kong's Starting Point
Starting from a studio dedicated to the research and development of wearable products in Hong Kong, and evolving into a mature brand with modern production lines and services for customers worldwide, Sworneri has always remained true to its original aspiration. Our factory employs internationally advanced production equipment and is strictly overseen by a team of artisans with over 15 years of experience, from leather cutting, metal forging to precise sewing. By perfectly integrating traditional craftsmanship with modern technology, this dedication to details has enabled us to become long-term partners of several internationally renowned watch brands.

Multifunctional Bracelet Solution
We deeply understand that wristwatches are not merely timekeeping devices but also extensions of personal style. Therefore, Sworneri offers a wide range of bracelet options:
✅ Diverse Materials: Italian top-grain leather, lightweight fluorine rubber, 316L stainless steel, ceramic, carbon fiber, and other high-end materials;
✅ Brand-Specific Compatibility: Precise interfaces specially designed for Rolex, Omega, Apple Watch, and other brands;
✅ Comprehensive Style Coverage: From the crocodile-patterned leather straps for formal wear, to the nylon braided straps for sports and water resistance, and the color-matching designs for showcasing individuality, it caters to various scenarios such as daily wear, outdoor adventures, and luxurious galas.

High standards & Strict requirements
Each strap has undergone 72-hour wear resistance tests and skin-friendliness tests, ensuring both comfort and durability.
At a reasonable price, pay tribute to quality seekers
"Making high-end quality no longer expensive" is the brand mission of Sworneri. Through vertical integration of the supply chain - from raw material procurement, independent research and development to independent production - we eliminate middle-level costs and return the saved expenses to customers. Here, you don't have to pay for brand premium; you only need to pay for the true craftsmanship value.
International Standard Certification: Quality is Faith
Sworneri Factory has obtained ISO 9001 quality management system certification. Each batch of raw materials must pass 16 tests including heavy metal content and allergen resistance before they can be put into production. Our quality control team implements the "three-stage quality inspection method":
1️⃣ Quality inspection upon raw material entry: The elimination rate is as high as 12%;
2️⃣ Real-time monitoring of production processes: Key nodes are inspected every 2 hours;
3️⃣ Aging test of finished products for 48 hours: Simulating 3 years of usage wear and tear, ensuring zero defects in delivery.
This kind of almost stringent standard has enabled our products to have a failure rate consistently lower than 0.3% for many years, which is far superior to the industry average.

Writing the future of wrists together with you
From the first studio on the Victoria Harbour in Hong Kong to now being an industry pioneer serving over 500,000 customers worldwide, Sworneri has always believed that good products speak for themselves. We look forward to meeting every one of you who values quality and pursues cost-effectiveness. Let every wristwatch be reborn with Sworneri watch straps.
